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24/7 Business Continuity

Your Business Lies at The Heart of Netic

 

“At Netic, we always focus on our customers’ reality. We strive to make a difference – to you too.”

 

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Operations and hosting

It is all about your business. Your applications. Your IT. Our job is basically to make sure that your services are available to your customers and employees day and night – all year round. This is what we can 24/7 Business Continuity.

Netic has a team of highly specialised operations staff with far-reaching industry experience and a strong educational background. Something you benefit from as our customer.

ITIL v3 foundation.The employees dedicated to service transition, service operation, continuous service improvement and project management work according to established ITIL v3 processes. All operations staff undergo ITIL training – ITIL v4 foundation as a minimum.

Operational security

Netic provides operations and hosting services to customers, both private and public, for whom IT is business-critical.

Many of these are subject to the Danish Act on the Processing of Personal Data according to the ISO 27000 IT security management standard, which is supported by Netic’s ISAE3402 type 2 IT Auditor’s Report that measures Netic’s data centres and operating processes against ISO 27000.

Netic thus has well-documented and implemented change management, incident management and problem management processes.

Your choice of architecture

IT operations management is more than just the physical location of data and systems. Netic will help you locate where your IT operations are best placed, taking into account all your company’s needs. This could be in your own data centre, in a public cloud or in one of our data centres.

In practice, we help many of our customers utilise the benefits offered by different platforms. Or in other words: Hybrid Cloud Management.

But you don’t have to take our word for it. See what our customers have to say.

Danish Business Authority – Public sector purchasing goes through Netic

We think that Netic is an extremely professional supplier. They have in-depth knowledge of security and are very process-oriented, meaning that they are always fully aligned with ITIL. We speak the same language, and this is very important in a differentiated and complex operating environment like ours.” Mads Parby, Special Consultant at NemHandel.

In Denmark it is simply not possible to trade with institutions, such as daycare centers and government departments, without sending invoices through NemHandel. NemHandel is managed by the Danish Business Authority, and Netic has been responsible for a large part of the operations of Nemhandel’s server infrastructure since 2010 when the task was acquired in at tender round.

If interested, read more about the Danish Business Authority: NemHandel case.

Have a talk with us

If you would like to know more about Netic IT Operations, please fill out the form and Steen will give you a call.